FAQs

Select product of your choice from category or search from search box. Once you are on the product page select options (if any) and click on 'Buy Now' button. You can add any number of any products to your shopping cart. You can see the shopping cart any time. Once you finalize your shopping, go to checkout option. If you are not registered user on our website, you must register yourself with correct information before placing the order. If you are already registered login with your user id and password. Select payment and shipping options. If you wish to pay online, make the payment with Credit Card/Debit card, PayPal or Net banking. There is no need to send confirmation if you see "Thank you" page on our website. If you wish to pay offline, select other methods and confirm the order. After making the payment inform us about your payment on this page (Payment Information). You will be provided an order number which you can quote for any further communication with us. Check the video below for order placement on our website.

• We ship the order on the same working day on which we receive your payment before 4PM if all the products you have ordered are in stock. Please check availability on product page. • We use best courier service Bluedart to deliver most of our parcels. In case your area is not served by bluedart we choose DTDC/Speed post for delivery. • You should receive the products within 1-3 working days normally after we ship the products. It may even take 6-7 days if you are located at remote location. • To estimate time of shipping please check http://www.bluedart.com/transittime.html. Origin city should be Ahmedabad. Make sure your pin code is served or not by bluedart from http://www.bluedart.com/locationfinder_domestic.html. • Delivery time depends upon the customers address. We choose the best suitable carrier to your address and send parcels through that. • In most major cities the order is delivered on next working day. For other location it may take few more days depending upon your location. • The time quoted by A2Zrc is best possible time. It will completely depend upon the courier service to deliver the parcels on time. In case of any delays due to third party carrier ROBOKITS will not be responsible.

Please check the product price does not include taxes, handling & shipping charges hence if you only deposit amount shown on our website we will not be able to ship your order. Please generate order on our website and you will come to know total amount including taxes, shipping and discounts.

No, we do not accept orders by phone or email as it becomes a big hassle for us and the customer as there are chances of miscommunication with customers and create problems in future. If the order is not generated we cannot provide warranty and future support to customers without any reference or Order number on our website.

We guarantee to provide accurate descriptions and high quality product as mentioned in the website. If product shipped is found damaged, mismatched or faulty then the customer needs to inform within 5 days after receiving the consignment. The products need to be returned for verification. Furthermore, no warranty will apply if the product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.