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Home/Warranty Policy

Warranty Policy

Effective Date: 1 January 2025

This Warranty Policy applies to all Products sold through A2ZRC (https://a2zrc.com/).

 

1. General Scope

  • Warranty coverage depends on the Vendor or manufacturer.
  • Unless stated otherwise, warranty applies only to products sold and delivered within India.
  • A2ZRC acts as a facilitator, not the warranty provider.

 

2. Coverage

  • Defects in materials or workmanship under normal use.
  • Warranty begins from the invoice date.

 

3. Exclusions

Warranty does not cover:

  • Damage due to misuse, accidents, modifications, or unauthorised repair
  • Normal wear and tear
  • Consumables (batteries, propellers, etc.)
  • Use in violation of manufacturer instructions

 

4. Claims

  • Contact the Vendor via the Platform with order details and defect description.
  • Vendor or manufacturer will determine eligibility and may offer repair, replacement, or credit.

 

5. Governing Law

All warranty-related disputes shall be governed by Indian law and under the jurisdiction of Kolkata, West Bengal courts.

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